ReplayTV: As I mentioned, I was very excited about getting a new ReplayTV 5040. I ordered a refurb 5040 online, and it arrived, but died about 20 minutes after I started using it. I called tech support, which was one of the outsourced deals in India where the CSRs have not ever really even USED the product they're supporting. After going through basic troubleshooting steps to no avail, I spent a while going back and forth with various folks until I got them to send me a replacement. Finally, they did, and it arrived today -- DOA. Next struggle is to get them to send me UPS airbills (which they've promised they'd do for a week) so I can send the TWO defective units back to them.

Went to CompUSA and bought a new TiVO. Works great, and now I'm finally a part of the newest craze in procrastination.posted 04.12.04 || more Text || comments (0) || pings (0)